
Refunds
Tickets for rescheduled concerts are valid. However, if you cannot make the new date, we will refund.
We ask for a donation of £2 per ticket. This is because we incur transaction charges which, normally, we absorb. However, with minimal income, we cannot afford this. We will treat this £2 as a donation so it is voluntary. You may wish to donate the ticket value. Donation means we can claim tax relief.
Season Tickets
As there were no 2020 concerts due to COVID-19, we will exchange all 2020 season tickets for 2021 season tickets at no cost. . Please contact us with any inquires or if you require a refund
Individual concerts
If you hold an individual concert tickets(s) you can either:
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retain your ticket (paper or e-mail receipt) and use on the new date, no re-booking required; or
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ask for a refund less a suggested £2 donation / ticket to cover bank charge;
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or donate the entire value to help fund future concerts.
How to claim
Bought on website
If you paid by PayPal we will refund by bank transfer less a suggested donation of £2 / ticket for transaction costs. Please contact us at wendovermusic@gmail.com and supply bank details.
Bought in Just / in person at AGM
If you bought by cash or card at Just, please post by Royal Mail or deliver by hand with the following information
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ticket,
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purchasers name,
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phone (in case we need to contact you); and
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bank details (check details please)
to c/o Wendover Music 32 High Street Wendover HP22 6EA (just next to Budgens).
We will make a standard bank transfer.
Please do not ask for refunds at Just. They do not hold the money.