Refunds

 

Tickets for rescheduled concerts are valid. However, if you cannot make the new date, we will refund.

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We ask for a donation of £2 per ticket. This is because we incur transaction charges which, normally, we absorb. However, with minimal income, we cannot afford this. We will treat this £2 as a donation so it is voluntary.  You may wish to donate the ticket value. Donation means we can claim tax relief.

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Season Tickets

As there were no 2020 concerts due to COVID-19, we will exchange all 2020 season tickets for 2021 season tickets at no cost. .  Please contact us with any inquires or if you require a refund

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Individual concerts

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If you hold an individual concert tickets(s) you can either:

• retain your ticket (paper or e-mail receipt) and use on the new date, no re-booking required; or

• ask for a refund less a suggested £2 donation / ticket to cover bank charge;

• or donate the entire value to help fund future concerts.

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How to claim

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Bought on website

If you paid by PayPal we will refund by bank transfer less a suggested donation of £2 / ticket for transaction costs. Please contact us at wendovermusic@gmail.com and supply bank details.

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Bought in Just / in person at AGM

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If you bought by cash or card at Just, please post by Royal Mail or deliver by hand with the following information  

• ticket,

• purchasers name,

• phone (in case we need to contact you); and

• bank details (check details please)

to c/o Wendover Music 32 High Street Wendover HP22 6EA (just next to Budgens).

We will make a standard bank transfer.

Please do not ask for refunds at Just. They do not hold the money.